Privacy Policy

Last updated: November 2025

1. Personal Data

Cézame Connexions is committed to protecting the personal data entrusted to us by our Clients and Collaborators. Respect for privacy and the protection of personal data are essential to building trust, a value at the heart of our approach.

This Privacy Policy describes how Cézame Connexions collects, uses and protects personal data, in full compliance with applicable French and European data protection laws, including the GDPR.

1.1. Data Collection and Purpose

We collect personal data directly from our Contacts as part of the services we provide. Cézame Connexions obtains consent from Contacts or Employees and allows them to withdraw it at any time.

If certain information is not provided, we may not be able to deliver the contracted service.

Personal data are processed for the following purposes:

• Field Sales missions: contacting clients and collaborators to organise and execute services, and providing the information or services requested.
• Process improvement: verifying identities, improving our products and services, handling complaints, and complying with legal or regulatory requirements.
• User support: assisting in the use of our services, and protecting the rights of users, clients and the company.

Personal data are never shared with commercial or advertising partners. However, they may be processed by subcontractors acting strictly under our instructions and only for the purposes outlined in this Policy.

We collect the following data: last name (and birth name), first name, telephone number, and email address.

2. Data Retention

Personal data are retained only for the period necessary to achieve the purpose for which they were collected, in accordance with legal requirements.

3. Confidentiality and Security

Cézame Connexions implements an information security policy tailored to the nature of the data processed. We use appropriate physical, technical and organisational measures to ensure confidentiality and prevent unauthorised access.

We also require our subcontractors to provide sufficient guarantees regarding the security and confidentiality of personal data.

4. Your Rights

We ensure that data subjects can exercise their rights at any time, free of charge and upon proof of identity.

In accordance with the GDPR, data subjects may exercise the following rights:

• Right of access (Art. 15)
• Right to rectification (Art. 16)
• Right to erasure (Art. 17)
• Right to withdraw consent (Art. 13-2c)
• Right to restriction of processing (Art. 18)
• Right to object (Art. 21)

To exercise these rights or obtain information, please contact:

Cézame Connexions
58 rue de la Buissonnée
38530 La Buissière – France
Email: direction@cezame-connexions.com

Requests must specify the data to be corrected, updated or deleted and include proof of identity.
You may also lodge a complaint with the CNIL or your local supervisory authority.

5. Response Time

Cézame Connexions responds to all requests within one month from receipt.

6. Data Controller

Cézame Connexions takes all necessary measures to ensure the protection and confidentiality of personal data in its capacity as Data Controller or Processor.

Cézame Connexions – Anne-Claire Boisson
22 rue de Flesselles
69001 Lyon – France
Email: contact@lapeaufineuse.com

Cookie Policy

When you first visit the Cézame Connexions website, a banner informs you that cookies may be stored on your device. This Cookie Policy explains how they are used and how you can manage your preferences.

1. What Are Cookies?

Cookies are small text files stored on your device to ensure optimal browsing on our site. They allow us to recognise your device and tailor our services.
These cookies do not personally identify you. They help improve site performance and provide content aligned with your interests.

Data collected via cookies are never shared with third parties unless required by law or with your prior consent.

2. Managing Your Cookie Preferences

2.1. Cookies Exempt from Consent

Certain cookies are essential for the functioning of the website or for electronic communication. These include session identifiers, authentication cookies, load-balancing cookies and interface customisation cookies.

2.2. Cookies Requiring Consent

Other cookies—particularly third-party cookies such as Google Analytics or social media sharing cookies—require your prior consent.

Google Analytics Privacy Policy:
https://www.google.com/analytics/learn/privacy.html

2.3. Your Browser Settings

Most browsers allow you to block or delete cookies. Disabling cookies may impact your browsing experience or restrict access to certain features. Cézame Connexions cannot be held responsible for such limitations.

You can manage your cookie settings using your browser’s help pages:

Chrome: https://support.google.com/chrome/answer/95647
Firefox: https://support.mozilla.org/fr/products/firefox/protect-your-privacy/cookies
Edge: https://privacy.microsoft.com/fr-fr/windows-10-microsoft-edge-and-privacy
Opera: http://help.opera.com/Windows/10.20/fr/cookies.html
Safari: https://support.apple.com/kb/PH21411

More information: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser